Your most frequently asked questions about Clair de Lune?

You can book your stay directly online via our website, or by telephone or email.

During the booking process, customers must provide a credit card number to guarantee the room reservation. This number will not be used unless you do not show up at our premises without notifying us (see cancellation conditions).

You will not be debited at the time of booking; you will pay for your stay at the hotel directly on site, using the method of payment you prefer, not necessarily the bank card you used when booking.

First of all, if you wish to cancel your booking, please send us your request by e-mail.

• If your stay is cancelled more than 48 hours before your arrival, the cancellation will be free of charge.
• If your stay is cancelled less than 48 hours before your arrival, you will be charged 50% of the amount of your reservation.

You will receive a confirmation e-mail no more than 48 hours after your booking.

 Baby cots are available on request at the time of booking.

• Breakfast is a continental buffet, with fresh produce and homemade dishes.
• It costs 12 euros per person and 7 euros for children.
• It is served between 8am and 10am on weekdays and between 8.30am and 10.30am at weekends.
• If you wish to bring your breakfast forward, please inform reception the day before.

It is possible to have breakfast even if you have not booked it the day before. Simply go to the restaurant during service hours. We will let you know if any products are missing from the buffet.

We do not have any facilities for disabled people or people with reduced mobility. Our rooms are on the first floor and we do not have a lift.

No, the hotel does not have a private car park. For more information on this subject, please consult our parking guide in Carnon.

Our rooms are available from 3pm. If you expect to arrive after 9pm, please let us know before 3pm on the day of your arrival so that we can organise your late arrival as well as possible.